You often hear the words “digital transformation” and “collaboration.” But what do they actually mean? What do they mean for the day-to-day of running your business?
Collaboration can’t happen without shared goals. When departments are siloed and unconnected, priorities can conflict. People are doing their best but may not be moving in the
same direction.
Digital transformation is simply the use of technology to better reach business goals. This encompasses moving from analog ways of doing things.
Transitioning to tools that are more automated and connected.
Microsoft has been at the forefront of digital transformation and collaboration. Its Viva
platform drives an improved employee experience.
It does this by use of AI, automation, cloud connectivity, and more.
What is Viva Goals?
Viva Goals is one of the newest Viva applications from Microsoft. It connects teams so they’re moving toward a shared set of goals. Employees align, whether someone works in the accounting department or customer support.
Business leaders can look at Viva Goals as a way to solidify company objectives. They can
then tie these objectives to meaningful targets for each department.
For example, say you have a corporate target to provide exceptional customer support. This goal by itself is generic. It doesn’t connect to what teams need to do to make it happen.
In Viva Goals, that target can have directives for various teams. Such as customer support reducing ticket resolution by 8 hours. This brings goals to a meaningful level and allows organizations to track progress.
Here are the key value-adds of using Viva Goals.
Aligns your Team to the same goals
Viva Goals puts company goals and targets in a tangible form. There is a definition of success for teams and individuals. Work outcomes are directly connected to company-wide objectives.
Maintains focus on goals
Viva connects to other M365 apps, making it easier to gather data insights. These insights help
leaders more easily see goal progress.
Employees stay focused on goals. This is because goals connect to their daily work targets.
Rather than being something they hear at a company event, goals get infused into the workflow.
Integration with Teams & M365
The integration with Teams keeps goals front and center. Employees get recognized for meeting targets and helping the company achieve its goals. This keeps everyone engaged and moving together.
For more information on how we can get you set up with Viva Goals, please give us a call today!
